Shipping policy
Effective Date: 6/12/2025
We aim to provide fast, reliable shipping for every order of the Mow Flow Pro. Please review our shipping policy below for details on processing, delivery times, and shipping rates.
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Order Processing
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Processing Time: Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).
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You will receive a confirmation email with tracking information once your order has shipped.
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Shipping Methods & Rates
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We offer standard and expedited shipping options within the United States. Shipping rates are calculated at checkout based on your delivery location and selected method.
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
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Note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
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Shipping Area
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We currently ship to all U.S. states. For international shipping inquiries, please contact us directly at mike@ilgcap.net.
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Tracking Your Order
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Once your order ships, you will receive a tracking number via email. You can use this number to monitor the delivery status through the carrier’s website.
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Lost or Damaged Packages
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If your package is lost, damaged, or delayed beyond a reasonable time, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure your satisfaction.
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Questions?
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If you have any questions about shipping or need help with your order, please contact:
Mow Flow Pro
12115 Cabri Lane
Fishers, IN 46037
Email: mike@ilgcap.net
Phone: 650-567-0061 x304